If your car needed repair work, would you go to a garage that offers free esti­mates? You likely would. Today, most garages offer them.

Not only has it become a cus­tom­ary prac­tice, but also every­one expects a free esti­mate from mechanics.

How­ever, here’s an inter­est­ing sce­nario. Let’s say your car broke down at the worst pos­si­ble time, and you are in a ter­ri­ble hurry. (If you’re like most peo­ple these days, you are.) Plus, you specif­i­cally wanted a free estimate.

If you had to choose a garage quickly, which garage would you choose? Would you go to the one you only think that offers free esti­mates? Or would you go to the one you know for sure that does? Espe­cially if you don’t have much time?

As sim­ple as it may sound, by com­mu­ni­cat­ing some­thing that’s usu­ally taken for granted by your tar­get mar­ket, you will be cho­sen more often. Rather than claim­ing supe­ri­or­ity, like “we’re #1,” you’re imply­ing it by demon­strat­ing what makes you superior.

A men­tor once told me, “Impli­ca­tion is more pow­er­ful than spec­i­fi­ca­tion.” In mar­ket­ing, it means that you should imply your supe­ri­or­ity rather than claim it outright.

If you claim supe­ri­or­ity, your claim appears self-​​serving and what­ever you do say is sus­pect at best. But if you imply supe­ri­or­ity, your claim, although not directly stated, is accepted as more cred­i­ble, gen­uine, and, para­dox­i­cally, concrete.

Peo­ple will uncon­sciously assume that you are supe­rior. You are com­mu­ni­cat­ing your supe­ri­or­ity, not in some mar­ket­ing piece you wrote or paid for, but in that most elu­sive yet vital of places in all of marketing…

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Is the Inter­net mar­ket­ing indus­try implod­ing? I think it is. But if not, it sure seems like it. In fact, it seems to be a sign of the times.

For exam­ple, we see it with the FTC crack­ing down on mis­lead­ing adver­tis­ers, Visa and Mas­ter­Card clos­ing down mer­chant accounts for forced con­ti­nu­ity billings, and Google per­ma­nently ban­ning adver­tis­ers for rea­sons still unclear but some­how related to the lat­est crackdown.

Harsh? Per­haps. But we can’t say we didn’t see it coming.

Remem­ber, it was about three years ago — wow, has it been three years already? — when my wife, Sylvie Fortin, put out her scathing report, called “Inter­net Mar­ket­ing Sins.”

It was highly con­tro­ver­sial at the time because peo­ple didn’t expect it. How­ever, since then many mar­keters, blog­gers, jour­nal­ists, dis­grun­tled clients, unpaid affil­i­ates, even social media experts have joined in the cho­rus. Some, qui­etly. Oth­ers, not so quietly.

For instance, copy­writer Ryan Healy ruf­fled a few feath­ers recently by post­ing a scathing report, enti­tled “Inter­net Mar­ket­ing on Life Sup­port,” in which he sin­gled out a few mar­keters for their ques­tion­able, uneth­i­cal, or allegedly ille­gal practices.

One com­menter praised Ryan for his will­ing­ness to name names, and by the same token crit­i­cized my wife for not doing so in her Sins report. In fact, since it was pub­lished, we received a lot of flak for not nam­ing names. I cer­tainly under­stand their cynicism.

So I’m tak­ing this oppor­tu­nity to elab­o­rate on why we chose not to name names.

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One of the things I love about new year’s is read­ing about year-​​end pre­dic­tions. I don’t know why. Per­haps it’s my curi­ous nature.

But I’m fas­ci­nated when I see where some peo­ple think we’re headed. There are some blog­gers whose pre­dic­tions fas­ci­nate me. Two have cap­tured my atten­tion: Read­WriteWeb and the Man­hat­tan Mar­ket­ing Maven.

And yes, even yours truly loves mak­ing them, too.

As with all pre­dic­tions, it’s no dif­fer­ent than flip­ping a coin. The law of aver­ages kicks in. But it’s not a 50–50 ratio. A third will come true, usu­ally dead on the money. Another third won’t at all. And the final third may come true, but not exactly as predicted.

I’m sub­jected to that same law, so take what I say with a grain of salt.

Nev­er­the­less, in keep­ing with that sacred tra­di­tion of new-​​year pro­jec­tions, prog­nos­ti­ca­tions, and picayune pon­tif­i­ca­tions, here are two major areas I believe we will see hap­pen­ing in the new year, if not the near future. Are you ready? Here goes…

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I was recently inter­viewed by a print mag­a­zine about how I started my busi­ness. In it, I offered sev­eral tips and ideas on how to carve a niche in the mar­ket­place that I per­son­ally applied.

I real­ized some of these tips were par­tic­u­larly pow­er­ful. So I wanted to reprint some of my answers here for you.

If you know my per­sonal story, you know how niche mar­ket­ing played an impor­tant role in my career.

Long story short, as the child of an alco­holic I feared rejec­tion immensely, which led to a reclu­sive child­hood. We all fear rejec­tion to some degree. But for me, it was debilitating.

I wanted to over­come my fears and decided to dive into the world of sales in order to fight them head-​​on. Years passed and many fail­ures ensued until I finally became the top pro­duc­ing sales­per­son in Canada for a major For­tune 500 company.

How did I accom­plish that?

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Last year, a bunch of copy­writ­ers who also blog — like yours truly — shot the breeze on the Nuts and Blog­bolts talk radio show.

It was an inter­est­ing and at times spir­ited discussion.

After some talk about con­tent and copy (or should I say, writ­ing con­tent ver­sus writ­ing copy), the show’s host, Mike San­sone, asked each pan­elist if we would indi­vid­u­ally respond on our blogs to this question:

“Writ­ing for the vis­i­tor is more impor­tant than writ­ing for the search engines. Can both be met with­out sac­ri­fic­ing quality?”

Ryan Healy posted his answer on the sub­ject. Good answer. I agree with him, because he makes some great points. But I also dis­agree as I think there are ways around it.

So I guess my answer is both “yes” and “no.” Here’s why.

First off, I’m not a search engine opti­miza­tion (SEO) expert by any stretch. How­ever, I do know enough about SEO to know that it’s pri­mar­ily based on three major factors:

Code, links, and content.

Let’s take a look at each one…

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The new year is around the cor­ner. It’s a time for res­o­lu­tions. A time for change. And some­times, those changes need to be drastic.

On Decem­ber 16, 2009, while we con­duct our reg­u­lar weekly webi­nar for our Suc­cess Chef stu­dents, we will be mak­ing a major announce­ment about rad­i­cal changes we’re mak­ing to our cur­rent busi­ness model…

… Changes that not only affect our stu­dents but also might affect the Inter­net mar­ket­ing train­ing indus­try as a whole.

So we’re open­ing up this live class to the pub­lic for the first time. For this one time, we’re invit­ing every­one who wants to join us on this webi­nar, and not just our pay­ing students.

These changes might sur­prise you. Or shock you. They even might make some peo­ple mad. But they must be made. And together with Sylvie Fortin, author of the con­tro­ver­sial Inter­net Mar­ket­ing Sins, we will be announc­ing those changes on that spe­cial webinar.

The rea­son is sim­ple — but it’s not what you think. We’re not sell­ing any­thing new. This is not a typ­i­cal pro­mo­tional or sales pitch webi­nar. It’s a spe­cial announce­ment, one we’ve been itch­ing to make for a very long time. All I can say is, “It’s about time!”

We recorded this very brief video and wrote this open let­ter to explain.

I remem­ber 10 years ago.

In the wake of rumored pro­pos­als to reg­u­late the web, in 1999 the CRTC, com­pa­ra­ble to America’s FCC, offi­cially declared that the Inter­net is not a broad­cast medium.

Now, that rul­ing was sig­nif­i­cant for many reasons.

Tech­ni­cally, the Inter­net is a medium. But the gov­ern­ment based its deci­sion on the fact that the web is inter­ac­tive with its audi­ence — unlike other uni­di­rec­tional, one-​​way broad­cast media such as the TV or radio. As a result, reg­u­la­tors con­cluded the Inter­net could there­fore police itself.

(The “Net Neu­tral­ity” debate of late is a per­fect exam­ple that it is different.)

Nev­er­the­less, my point here is not a polit­i­cal one but a marketing-​​related one.

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