One morn­ing, you go into your mail­box and dis­cover there’s an enve­lope wait­ing for you from an unknown source. You bring the pack­age into your liv­ing room, tear open the enve­lope, pull out what’s inside, put on your read­ing glasses, unfold the let­ter, and begin to read the contents.

After com­plet­ing all of these steps, you then quickly glance at the let­ter to decide if the let­ter is worth reading.

If not, you throw it in the garbage.

But if the enve­lope looks like junk mail, there’s copy on the enve­lope and it screams “hype,” or the printed address label just says “dear occu­pant” as the addressee, chances are you won’t even think about open­ing it and you’ll just throw it away.

How­ever, let’s say the enve­lope works, curios­ity takes over, and the let­ter does get opened at this point. Once unfolded, though, if it looks like some kind of sales pitch at first glance, not even a sin­gle word will likely be read. So into the round file it goes!

Your web­site is the enve­lope. What does it say about you?

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If you played video arcade games in the late 80’s or early 90’s, you might remem­ber Zero Wing — a game in which a bat­tle takes place in the year 2101, where you must defend the planet Earth from an alien invasion.

Zero Wing may have been a favorite among teenagers, but like the Cab­bage Patch doll the fad faded… until Sega Gen­e­sis came out with their ver­sion of the pop­u­lar arcade game in ’98, giv­ing Zero Wing new breath.

But this time, one is offered an ani­mated intro­duc­tion in prepa­ra­tion for the space bat­tle, which started with: “In A.D. 2101, war was begin­ning.” And a dia­logue between the ship’s cap­tain and the dreaded war­rior Cats ensued, offer­ing these price­less gems:

• “You Have No Chance To Sur­vive Make Your Time.”
• “What you say!” “Some­one Set Up Us The Bomb!”
• “You know what you doing. Move ‘Zig’ For Great Justice!”
• And of course, “All Your Base Are Belong To Us.”

The result became a viral phe­nom­ena that spread quickly, first among early adopt­ing geeks, then to main­stream media. It has become so per­va­sive that it inspired a new gen­er­a­tion of web­sites show­cas­ing bad trans­la­tions, and the explo­sion in fail blogs.

Now, what does a video game have to teach us about copywriting?

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As expected, my last blog post gen­er­ated quite a num­ber of com­ments. Some were insight­ful, even a few of the neg­a­tive ones, and I appre­ci­ate them all. Thank you.

How­ever, from most of the com­ments I’ve read, includ­ing some of the pos­i­tive ones, it seems a lot of peo­ple missed the point I was try­ing to con­vey. They thought it was about Face­book user­names and there­fore no big deal.

Well, it wasn’t about Face­book specif­i­cally. It was about hav­ing integrity and respect, and doing what’s right.

They missed it, and that was prob­a­bly my fault. My pas­sion for the topic and oppo­si­tion to the con­cept of “friendly extor­tion,” which I blogged about in the past, caused me to write more force­fully than the norm, and I was less than clear than I should have been.

Face­book wasn’t the prob­lem. It just so hap­pened to be the tool used in this case. It was more about the scarcity mind­set and the sense of enti­tle­ment peo­ple have in think­ing this was accept­able behav­ior and that we should tol­er­ate it.

So I wanted to clear the air. I recorded this quick lit­tle video after I woke up this morn­ing — oh, and please ignore the fash­ion­able bed-​​head hairdo.

Please let me know what you think…

One of the most pop­u­lar threads on my now defunct dis­cus­sion forum for copy­writ­ers was one started by my friend Dean Jack­son.

If you don’t know Dean Jack­son, he is a Toron­ton­ian, a real estate mogul, an infor­ma­tion mar­ket­ing mil­lion­aire (author of many pro­grams, includ­ing the highly suc­cess­ful “Stop Your Divorce!”), and a darn-​​fine copywriter.

This post was extremely pop­u­lar for a num­ber of reasons.

In it, Dean shared his quick-​​and-​​dirty for­mula for writ­ing saleslet­ters really fast. Of course, I’m a big fan of Robert Plank’s Speed Copy Secrets. But this for­mula is a great short­cut if you want to write a bare­bones saleslet­ter in less than an hour.

Above all, the idea behind this for­mula is to get you to start writ­ing. Too many mar­keters and copy­writ­ers get stuck at the begin­ning, such as at the head­line, and they fail to get any trac­tion. They often blame it on “writer’s block.”

Accord­ing to Dean, this for­mula has helped him write sev­eral million-​​dollar saleslet­ters for him­self and oth­ers. With his gra­cious per­mis­sion, I’m reprint­ing it here on this blog, along with some of my own edi­to­r­ial com­ments and tips…

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Recently, a coach­ing client asked me about deal­ing with prospec­tive clients over the phone.

This copy­writer under­stood the impor­tance of com­mu­ni­cat­ing with prospects and answer­ing their pre-​​sale ques­tions. How­ever, like me, he pre­ferred to avoid the tele­phone and asked me if his strat­egy was sound.

Free con­sul­ta­tions are often a nec­es­sary step in secur­ing clients in your early days as a copy­writer before you’ve estab­lished your exper­tise and devel­oped a reputation.

It’s nat­ural that poten­tial clients want to get a feel for your style and stan­dards with a “get­ting to know you ses­sion.” Quite often, they will want to do this via a phone con­sul­ta­tion with you.

I’m a big believer in open­ing the lines of com­mu­ni­ca­tion, and I also like to pick up the phone to speak with a client when writ­ing copy.

But before a client hires me, I pre­fer to remain off the phone. Why? Because the tele­phone can be coun­ter­pro­duc­tive and even hurt your business.

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With spam inces­santly inun­dat­ing our inboxes and people’s atten­tion spans con­stantly shrink­ing, some have claimed that email mar­ket­ing is on the way out.

I say “nonsense.”

In fact, it’s because of those very rea­sons that email mar­ket­ing is now stronger than ever before. I per­son­ally know of some mar­keters who have made lit­er­ally mil­lions of dol­lars with email mar­ket­ing alone in recent weeks.

I’m talk­ing about legit­i­mate, law-​​compliant, optin email.

Remem­ber, the most com­mon use of the Inter­net is still email — not instant mes­sen­g­ing, social net­work­ing, or brows­ing web­sites. It’s often the very first thing peo­ple do when they log onto the web.

Granted, the biggest stum­bling block is to increase your “open rate” (i.e., the per­cent­age of peo­ple who actu­ally open your emails). And to do so you first need to get your emails deliv­ered and over­come overzeal­ous spam fil­ters.

But once they do reach your read­ers’ inboxes, the most impor­tant step in get­ting your mes­sages through to your audi­ence is with good copy. And like a good head­line in sales copy, it all starts with the sub­ject line.

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Scarcity is an effec­tive tac­tic often used in copy­writ­ing to cre­ate a sense of urgency in an effort to con­vince the unde­cided reader to make a pur­chas­ing decision.

After all, peo­ple pro­cras­ti­nate, and they do for a vari­ety of rea­sons. It’s sim­ply human nature. So the goal of apply­ing scarcity is to pre­vent prospects from pro­cras­ti­nat­ing.

As online con­sumers become wise to these direct-​​response copy­writ­ing tac­tics, one ques­tion often arises:

“What about dig­i­tal prod­uct down­loads, like ebooks and soft­ware? How can you cre­ate a sense of urgency for some­thing that, in itself, is lim­it­less or per­ceived as such?”

Here’s how to use scarcity sell­ing effec­tively with dig­i­tal products:

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