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Customers Won’t Discount Your Dishonesty

Dishonesty in discountsA recent coaching session touched upon the growing trend that some marketers have adopted to squeeze out sales from exiting traffic.

In other words, you visit a website and read the salesletter. You decide it’s not for you, so you leave. But when you try leave (either as you close your browser or simply hover your mouse outside of it), the website attempts to make a last-ditch offer.

The common practice is to offer a discount, and a recent trend is to make it through virtual sales assistant just before the prospect clicks away from the screen.

(Virtual assistant or not, it is no different than a one-time offer appearing in an exit pop-up or spawned browser window once the visitor leaves.)

Not only is the practice annoying, it can be detrimental to your sales efforts.

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Slapping Salesletters Together Slaps Back

slappingMy 50-page report last week created quite a stir. Some people who did not read it may have misunderstood my point. However, I’m not going to make another blog post dedicated to the growing popularity of online audio or video. (I probably will, but I’ll save it for another time.)

But to summarize, while salesletters in principle are not dying — I’ve chosen “Death of the Salesletter” as a title to get people to read the report, among other things — and long copy is here to stay, the delivery mechanism is indeed slowly being replaced. (Granted, we still have a way to go, yet.)

By the same token, a certain type of salesletter is indeed dying.

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Michel Fortin, CEO of the copywriting agency, The Success Doctor, Inc.

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