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How to Hook (More) Copywriting Prospects

Your USP hooks your prospectsThe other day I was asked a question I hear all too often: “How do I distinguish myself from other copywriters?”

To find the answer, look to one of the most effective and frequently used copywriting and marketing tools. It’s your “Unique Selling Proposition,” or USP.

(I prefer to call it a “Unique Selling Position.” If you’ve read my book, “Power Positioning,” then you’d know that I’m a big fan of positioning rather than prospecting.)

Your USP is also your “hook.”

Time and time again, I’ve told many aspiring copywriters and marketers that a USP is what distinguishes you from the pack. It increases perceived value, expertise, and credibility — without needing to state it outright.

But since I hear this question often, particularly from copywriters just entering the field, I sense that it’s because people need a little help in defining their USP.

So to help you, here’s a tip.


In marketing academia, they say that every product or service has three levels. They include:

  • The core product.
  • The product itself.
  • The augmented product.

What does this have to do with developing a USP? Before I share it to you, let me explain what these three product levels mean.

  • The core product is the actual end-result, the benefits, that the product offers. It’s what the product does for people. As Theodore Levitt once said, people don’t buy quarter-inch drills. They buy quarter-inch holes.
  • The actual product is what the product is and consists of. This includes the things that make the product a product. Those are the features, the components, the ingredients, even the packaging.
  • Finally, the augmented product is what is added to the product or offer to augment it. Things like free shipping, guarantees, customer support, premiums, etc.

Now, in the context of copywriting, you can look at it this way (and this is just an example):

1) Core Product:

Generate and/or increase response.

2) Actual Product:

The copy itself.

Writing the copy includes research, writing the first draft, and delivering the final draft, probably in the form of a Word document or plain text file. It includes all the elements that help to achieve the core product: headline, storyline, bullets, product details, offer, response device, etc.

It also includes the market you’re selling to, such as focusing on a specific industry or audience, or a particular kind of copy such as sales letters, direct mail, websites, etc.

3) Augmented Product:

Whatever you add above and beyond the actual product.

Extras, value-adds, add-ons, bonuses, premiums, and additional things, which can vary tremendously from copywriter to copywriter, and industry to industry.

For example, it can include formatting, graphic design, layout suggestions, project management, market research, rewrites, guarantees, split-testing the actual copy before the final draft, exclusivity, rush service for quicker turnarounds, etc.

How do you use these three layers to define a USP?

Think of these three layers in the form of a bulls-eye, where you have three concentric circles. The center of the bulls-eye being the core product, the middle layer being the actual product, and the outer layer the augmented product.

Now, to develop a unique selling proposition, you can add, remove, change, or give a unique twist to any of these three levels.

The easiest way, of course, it to go from the outside in. That is, find ways to augment your product that few do or that no one does. It may not be one single thing. It may be a combination of them.

(Why is this the simplest way? Because coming up with different angles or variations of the center of the bulls-eye requires a bit more creative thinking. Mind you, developing a USP from within usually produces the best “hooks,” the most prospects, and the greatest perceived value.)

Nevertheless, here’s an example of working with the outside layer: you can offer design suggestions, layouts and mockups, additional tips on how to best use the copy, offer free revisions, writing copy for other parts of the sales funnel (opt-in page, order page, thank-you page, autoresponders, etc), and so on.

Here’s an extra tip.

Don’t offer these willy-nilly. Always place a value on these augmented elements or add-ons. Why? Because if you don’t, people will assume that it’s part of your original offering. It may even decrease your perceived value.

The idea is to increase the perception of higher value. And to do that, you must not only add value to the core offer but also make it visible.

For example, don’t say your copy comes with formatting and layout suggestions. Say you will throw in formatting and layout suggestions, which are additional services, free of charge.

Plus, add a dollar value on those add-ons as if you were to sell them separately. Don’t say your copy comes with one or two revisions. Say your copy comes with an additional revision, free of charge, worth $500.

(Aside from the increase in value perception, this tactic also helps to prevent freeloaders and deal-seekers from asking for concessions before, during, and after the project, because they feel you’re already making some.)

Next in the layers is the actual product. What can you change, add, or remove from the actual product so that it makes you unique?

For instance, how do you conduct your research? Do you interview the client or the client’s clients? Do you have a preparatory questionnaire they must fill-out before work commences? How is your copy written and delivered?

While it is easier to work with the augmented product first, there is also an easy way to work with the middle layer. Which is, of course, niche marketing. It’s to focus on a particular audience, industry, or style of copy.

You could be a copywriter specializing in, say, health products. You could even hone it down to, say, nutrition and foods. You could even be a copywriter who focuses on diets and weightloss exclusively.

But don’t just focus on industries or niches.

Remember, it’s the "actual" product. What you choose to work on and deliver can also be specialized. You don’t have to add or change anything, either. You can simply remove something to make yourself unique.

In fact, offering less or focusing strictly on a certain type of copy can create instant demand and credibility, because being a specialist creates the perception of greater expertise and skill.

For example, you might be a copywriter who focuses strictly on headlines. As a result, you become known as the headline expert. When people (or other copywriters) need help with their headlines, they turn to you.

Or you might be one who only focuses on initial drafts in plain text. While that might seem like a lesser offering, you can say that this is a benefit since you’re entirely focused on the research and the content — unlike other copywriters who offer too much, overextend themselves, and dilute their value as a result.

A neurologist is still a doctor. But you wouldn’t have a general practitioner work on your brain, right? You want a doctor who specializes in the specific problem or area that needs attention.

Copywriters are no different.

I know some copywriters who specialize strictly in software copy, catalogs, or autoresponders, or a combination of niches and copy types — such as direct mail for the financial industry. And they’re doing quite well.

Finally, the innermost layer, the center of the bulls-eye, is the hardest part.

Copy is copy. And copy has one principal function. But let’s say that your copy’s goal is to increase the client’s response, as it is with most copy. Ask yourself, what other benefits do you offer?

I don’t mean additional benefits provided by the augmented product. I’m talking about the copy itself. What else does your copy do for your clients? What else does your copywriting service specifically bring to the table?

Sure, the ultimate goal is to boost response, sales, and profits.

But perhaps it’s to make the client look good as to increase referral clients. Maybe it’s to increase visibility or generate more word-of-mouth. Or perhaps it’s to attract qualified staff or potential investors.

You can and should think of all the benefits your copy delivers.


Don’t just stick with the obvious.

Take some time (even write a list, if you have to) of all the advantages your specific copy offers. What kind of results have you achieved in the past? What other benefits (including unsought benefits) did your clients receive?

(Sometimes, asking for or re-reading client testimonials can offer some clues. If not, take some time to interview some of your past clients. Ask them what your copy did for them, beyond just increasing sales.)

Say your client is also looking for copy that “sounds like them.” In other words, they want a copywriter with a knack for writing in their voice, their language, and their communication style.

In this case, it makes your ghostwriting ability far more effective than other copywriters. That’s a USP right there. (As your “hook,” you might call yourself “The Chameleon Copywriter.”)

Here are some real-world examples.

David Garfinkel is an excellent copywriter. He may label himself as a copywriter, but he is also known as “The World’s Greatest Copywriting Teacher” by his peers. That’s his USP.

Speaking of hooks, another top copywriter, my friend John Carlton, is a master at finding hooks for his clients. That’s his hook.

Brian Clark, also known as “The Copy Blogger,” publishes one of the most prolific blogs on the Internet. The reason is obvious: Brian focuses on writing copy for blogs. That’s his shtick.

Michael Stelzner is an excellent copywriter, too. But his focus is on writing for white papers, including reports, newsletters, and collateral materials. That’s his expertise.

While Tom Chandler deals mostly with corporate clients, he is the expert on something he calls engagement copywriting, which is copy that’s meant to engage the reader and encourage interaction. That’s his specialty.

(On the topic of hooks, Tom is also a rabid fly fisherman.)

What about you?

Again, you need to take some time to really think about this. It might not come overnight — for me, as an example, it took over a decade to find the various benefits my copy specifically brings to the table.

The difference is, you have a leg up because I’m letting you know about this now so you can work on it right away — without having to wait and learn it all by yourself, like I did.

In the end, there are so many ways to develop a good USP. There are so many variants. The idea is to be a bit creative, a bit of a contrarian, and a bit different — not necessarily a whole lot.

Just by being 10% different, unique, original, or special is enough to make you stand out like a sore thumb in an overcrowded, hypercompetitive marketplace.

About the Author

Michel Fortin is a direct response copywriter, author, speaker, consultant, and CEO of The Success Doctor, Inc. Visit his blog and signup free to get tested conversion strategies and response-boosting tips by email, along with blog updates, news, and more! Go now to http://www.michelfortin.com.

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33 Replies to “How to Hook (More) Copywriting Prospects”

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  1. From Give Your Joint-Venture Offer An Extra Punch | The Michel Fortin Blog

    [...] In my last post, I talked about the power of a USP and how to define one. Being unique, or having an interesting twist or hook, will definitely up your chances of getting noticed. [...]

    Source Website | January 29th, 2008

  2. From (EMP) E-Marketing Performance » : » Team Reading List 2.8.08

    [...] How to Hook (More) Copywriting Prospects [...]

    Source Website | February 8th, 2008

  3. From Blog Carnival for February 20th 2008 with Internet Marketing Mentors | Women Internet Marketers

    [...] Fortin presents How to Hook (More) Copywriting Prospects posted at The Michel Fortin [...]

    Source Website | February 20th, 2008

  4. From Women Internet Marketers » Blog Carnival - Internet Marketing Mentors - February 20th 2008

    [...] Fortin presents How to Hook (More) Copywriting Prospects posted at The Michel Fortin [...]

    Source Website | February 20th, 2008

  5. From thursdaybram.com » Blog Archive » The Business of Freelance Writing Carnival, Edition 8

    [...] Fortin presents How to Hook (More) Copywriting Prospects posted at The Michel Fortin [...]

    Source Website | February 23rd, 2008

  6. From Blog Carnival - Edition 2 | Internet Business Opportunities

    [...] Fortin presents How to Hook (More) Copywriting Prospects posted at The Michel Fortin [...]

    Source Website | February 24th, 2008

  7. From 760media.com Blog » Carnival of Advertising Communications #1

    [...] Your Emotions for Increased Sales Pull posted at Miss Copy’s Blog. Michel Fortin presents How to Hook More Copywriting Prospeccts posted at Copywriting and Marketing Tips by Michel Fortin. Jimmy Sansi presents Grow Your List Of [...]

    Source Website | February 28th, 2008

  8. From Work at Home In Your Pajamas - March 2nd Edition | Sarah Paine

    [...] Fortin presents How to Hook (More) Copywriting Prospects posted at The Michel Fortin [...]

    Source Website | March 2nd, 2008

  9. From Carnival of Money, Growth and Happiness #33

    [...] Fortin presents How to Hook More Copywriting Prospeccts posted at Copywriting and Marketing Tips by Michel [...]

    Source Website | March 28th, 2008

Comments

  1. From Ryan Healy

    Michel - I like how you break out the three different ways to differentiate service. It makes it easier to conceptualize.

    Finding a hook is sometimes a long and arduous process. I know it has been for me. The company I used to work for spent about 10 years finding their hook as well. I know since I helped them develop it when I worked there.

    There’s always such a sense of relief, too, once you hit on the right hook. You just know when you finally get it.

    Thanks for a great article!

    Author's Website | January 25th, 2008

  2. From Michel Fortin

    Thanks, Ryan.

    Author's Website | January 25th, 2008

  3. From Brian Clark

    Excellent advice as always, Michel.

    When people ask me what business I’m in, I’d like to say “I’m in the positioning business.”

    Unfortunately, most everyone would have no idea what I was talking about.

    Author's Website | January 25th, 2008

  4. From Michael A. Stelzner

    Hey Michel;

    Thanks so much for your kind praise!

    Mike

    Author's Website | January 26th, 2008

  5. From Michael Frazier

    Michael- I look forward to your email, each and every time I come to your blog it is value packed of information most people want you to buy for $99 you are great.
    I thank you for allow me to be a part of your email list.
    Michael Frazier

    Author's Website | January 26th, 2008

  6. From christie

    Hello:
    Thanks for the info. I tried to sign up for email notifcations, no go. Your form does not appear to be working. I’d love to be signed up, thanks.

    Author's Website | January 26th, 2008

  7. From Michel Fortin

    Thanks, Christie.

    As you know, there are three forms on this page to signup. Can you help me? Could you let me know which form doesn’t work, and what exactly does it do to “not work”? Thanks!

    Author's Website | January 26th, 2008

  8. From christie

    Hi Michel:
    I tried them all. The cgi script that they call up is not coming up. I would assume that if the signup was successful it would redirect me to a confirmation page. That did not happen.

    Author's Website | January 26th, 2008

  9. From Texas Newspapers

    yes, i’m having problems too…hmmm

    Author's Website | January 28th, 2008

  10. From Michel Fortin

    Try it now. Or try it here:

    http://www.successdoctor.com/free/

    (It’s the same form.)

    Author's Website | January 28th, 2008

  11. From christie

    Hi Michel:
    No go. I tried both signups on that page (I had also tried it the other day). There is something wrong with the script. If it’s worked successfully before, then there might be a problem at the server. I still get no confirmation, and the page stays static.
    Christie

    Author's Website | January 28th, 2008

  12. From Michel Fortin

    Must be your browser or anti-popup software (a new confirmation window is supposed to open). I just tried … I added your email for you. You should be getting an email shortly, Christie.

    Author's Website | January 28th, 2008

  13. From Tom Chandler/Copywriter Underground

    I’m always a little appalled at some of the companies who contact me; not only do they not have a hook, but they have no identity at all.

    That’s why so much of my consulting work with clients involves starting a square one — putting together a messaging document.

    Another great post! As usual, you do an excellent job of breaking it all down into rational, intelligible chunks for your readers.

    Author's Website | January 28th, 2008

  14. From Patricia Harrelson

    Hi Michel,
    I like the way you breakdown USP into understandable terms with good examples for clarification. I’m a retired teacher who just started freelancing in a small rural community. I’m scouring the blogosphere for ideas to offer clients and this was a valuable read.

    All of your real world examples are males. My sense is that a female might offer something different in the way of a hook. Can you name a couple of female copywriters who are offering unique hooks?
    ph

    Author's Website | January 28th, 2008

  15. From Leszek Cyfer

    There’s also a perceived value, as in a brand name. People buy things to feel as being part of some group…

    Author's Website | January 29th, 2008

  16. From Michel Fortin

    @Patricia:

    You asked for a couple. There’s Lorrie Ferrero, the “Red Hot Copywriter”:

    http://www.redhotcopy.com/

    And there’s Alexandria Brown, “The Ezine Queen”:

    http://www.ezinequeen.com/

    But if you look around, I’m sure you’ll find tons more. There’s Marcia Yudkin (she’s the master of P.R. copy), and Carline Anglade-Cole, who specializes in health products and nutritional markets.

    Author's Website | January 29th, 2008

  17. From Matt Ambrose

    The way I try to differentiate myself is just by blogging and offering ideas for marketing with content. Not many other copywriters seem to be blogging in the UK, so it has proven to be a useful tool for standing out from the crowd.

    I do question whether promoting informative content over traditional emotionally driven copy is counterproductive, but only time will tell.

    Author's Website | January 31st, 2008

  18. From Tom Chandler/Copywriter Underground

    Matt: Considering where you started a while ago, it sure looks like you’re making progress.

    One thing tho — I don’t think “informative” and “emotional” are exclusive. I’d suggest that engagement isn’t based on information as much as an emotional attachment based on intangibles like shared values and passions.

    Author's Website | January 31st, 2008

  19. From Tina

    Although i am a sole trader i am now interested in finding a business partner to see if anybody could help me expand

    Author's Website | February 6th, 2008

  20. From Patricia Skinners

    Hi Michel, I’ve just included a link to this article in my latest post, and recommended you as a resource to my visitors. You are eminently worthy of the task of teaching other copywriters. Love reading this, thanks.

    Author's Website | February 19th, 2008

  21. From Michel Fortin

    @Patricia:

    Thank you.

    Author's Website | February 19th, 2008

  22. From Writers forum

    I find your article very interesting, you seem to be an experienced copywriter. I guess this article may be interesting for copywriters who also visit the forum for writers so I took the liberty of quoting a part of it here: writersclub.net/career_as_a_freelance_writer/how_to_hook_mor…

    Author's Website | February 25th, 2008

  23. From Carnival of Advertising Communications #1

    […] Fortin presents How to Hook (More) Copywriting Prospects posted at The Michel Fortin […]

    Author's Website | February 28th, 2008

  24. From Ciara

    Brilliant post, thank so much.
    I was surprised to read the mention of ‘chameleon copywriter’ as I know somebody who already has that domain name at http://www.chameleon-copywriter.com.
    Great minds think alike, evidently.

    Author's Website | March 10th, 2008

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