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How to Craft Cash-Creating Climactic Copy

How to Craft Cash-Creating Climactic Copy

iStock 000006643045XSmall 150x150 How to Craft Cash Creating Climactic CopyHave you ever picked up a book off the shelf at a local book­store, read the front and back cov­ers, opened it up and, after read­ing a few pages, just couldn’t put it down?

Do you remem­ber, after buy­ing the book, how you flipped each page with an almost excru­ci­at­ing curios­ity because the story was so tan­ta­liz­ing, you became increas­ingly riv­eted to the book with each sub­se­quent chapter?

Copy is, or should be, the same.

Look at it this way: good copy makes a good case. But great copy tells a good story. They say that a great copy­writer is also a great sales­per­son. But all great copy­writ­ers and all great sales­peo­ple also have one thing in common…

… They are also great sto­ry­tellers.

The closer your copy reads like a story, keep­ing the reader inter­ested and engaged, hang­ing on to every word, the greater your chances she will read your copy from top to bot­tom. From the head­line until, of course, the thank you page after she buys.

Your story should tickle the reader’s curios­ity, pull her deeper into the copy, even mes­mer­ize her — as if she’s in a trance-​​like state, com­pletely engrossed in your story.

Each new idea intro­duced should build on the other, pulling the reader fur­ther and deeper into the saleslet­ter. Each para­graph and each word crescen­dos and pre­pares you, step-​​by-​​step, for the cli­mac­tic twist in the story’s plot.

The cli­max, of course, is the offer.

And the plot, in copy­writ­ing, is called the “appeal.”

Your appeal is the major con­cept or sto­ry­line that will appeal to your tar­get audi­ence. It’s pos­si­bly a core ben­e­fit, result or key topic that cre­ates the foun­da­tion upon which your entire “story” is built. It’s one pow­er­ful idea on which your entire copy will hinge.

The appeal you choose to present your offer with is crit­i­cal to the offer’s suc­cess — hope­fully the offer is good, but get­ting there is the job of the appeal.

The con­cept of the “greased chute” is where you keep the reader hang­ing on to every word you write — up until they buy, as if they are slid­ing down a well-​​greased slide.

They sim­ply can’t leave. They’re glued to your copy. They have to keep reading.

Copy is telling a good story that involves the reader so they can see in their mind’s eye the ben­e­fits of your offer, as if they owned your prod­uct already. The appeal is the foun­da­tion, if you will, you choose to build your story on.

It could be your USP, your unique sell­ing propo­si­tion. I pre­fer to call it a unique sell­ing posi­tion. Because it’s tan­ta­mount to what copy­writer John Carl­ton calls your “hook.”

A good hook grabs your read­ers “by the eyeballs.”

It could be some major advan­tage, claim, promise, or ben­e­fit. In copy­writ­ing, some peo­ple call it “the big idea.” But the best one I found often con­sists of some totally unex­pected, incred­i­ble, shock­ing, almost unbe­liev­able, or even sur­real idea.

John Carl­ton says that the best hooks are often what he calls “the incon­gru­ent jux­ta­po­si­tion of seem­ingly unre­lated ideas, facts, or events.”

(If you want some exam­ples, then sub­scribe to the National Enquirer. They con­tain some of the best eyeball-​​grabbing hooks, espe­cially on the front-​​page head­lines. Or check out this awe­some arti­cle by Dorian Greer from Seduc​ingTh​e​Buyer​.com.)

Here’s an exam­ple ripped from my own experience.

A stock trader once asked me to write the copy for his how-​​to stock trad­ing infor­ma­tion prod­uct. Sure, the pro­gram was great. But in terms of sal­a­bil­ity and posi­tion­ing, there was noth­ing new, fancy, or unique about it. So I had to dig. Dig real deep.

After gath­er­ing some pre­lim­i­nary infor­ma­tion about the author, I dis­cov­ered that the story behind the cre­ation of his how-​​to prod­uct was rather interesting.

After find­ing a tumor lodged on his brain and under­go­ing life-​​saving surgery to remove it, doc­tors told him he could no longer work in his old 9-​​to-​​5 job, and so he decided to plunge into trad­ing full-​​time to replace his income. (He only dab­bled in it up to that point.)

Over time, he tried dif­fer­ent things and later dis­cov­ered a unique for­mula to prof­itably trade the mar­kets. He then honed his method and started to make a killing. That’s when friends and fam­ily took notice, and began ask­ing him to teach them his method.

Things started to snow­ball. Every­one asked him about his tech­nique. But as time went on and the pop­u­lar­ity of his pro­gram grew, he real­ized that teach­ing his method was start­ing to take its toll. It felt a lot like work, which went against his doc­tors’ wishes.

So to save time and effort, and obvi­ously for health rea­sons, he cre­ated a pro­gram that taught his strat­egy to aspir­ing traders who bugged him to reveal his bag of tricks.

It was a fas­ci­nat­ing story! A story I needed to tell.

Well, the hook I came up with was to use his surgery as the piv­otal moment that changed his life. Here’s how I worded it. The pre­head­line said: “As if the surgery ‘jogged’ some­thing in his brain…” And then, the head­line said:

“After hav­ing a golfball-​​sized tumor removed from his brain and forced out of a job, 57-​​year-​​old stock trader acci­den­tally stum­bles onto magic for­mula that con­sis­tently humil­i­ates even some of the most respected Wall Street stock trad­ing gurus…”

But if that’s too off-​​the-​​wall for you, here’s a sim­pler example…

Ray McNally, a pro­gram­mer and a friend of mine, offers a neat soft­ware pro­gram that com­ple­ments an affil­i­ate marketer’s efforts by help­ing them cap­ture the names and email addresses of traf­fic they gen­er­ate to a web­site they’re an affil­i­ate of.

The gist of the pro­gram is that it sets up an optin page — a door­way page that, before the affiliate’s gen­er­ated traf­fic is sent to the site being pro­moted (and then gone for­ever), cap­tures their name and email addresses for poten­tial follow-​​up.

Why? Because if you pro­mote an affil­i­ate pro­gram, then once they click on your affil­i­ate link, they’re gone. But you, as an affil­i­ate, have worked hard or spent money on gen­er­at­ing that traf­fic. You own that traf­fic. So why not cap­ture it in the process?

If they didn’t end up buy­ing that affil­i­ate prod­uct, no prob­lem. That list can now be followed-​​up with, offered spe­cial incen­tives or even mon­e­tized in other ways!

What has that got to do with copy?

Orig­i­nally, Ray had one of those hack­neyed head­lines: “Dis­cover how to explode your income… Blah, blah, blah.” Bland. Hypey. Bor­ing. Just plain yuck.

After talk­ing with Ray, I said: “Ray, your USP is not made up of the ben­e­fits your soft­ware offers. Your hook is that top affil­i­ates use your ‘secret weapon’ to stop giv­ing away their hard-​​earned traf­fic and dri­ving them into black holes! So, why not cap­i­tal­ize on it?”

Con­se­quently, the hook I told him to use was this abil­ity affil­i­ates gain with his soft­ware to catch the traf­fic they gen­er­ate, and how to make far more money with affil­i­ate pro­mo­tions by mon­e­tiz­ing them before they blindly drive vis­i­tors off into the ether.

The result? Affil​i​atePage​Cre​ator​.com. (The link leads to an archived page as this was a few years ago.) Check the head­line out and you’ll under­stand what I mean.

Also, you’ll notice another strat­egy I used. Before I explain it to you…

A great way to learn how to write mouth-​​watering copy is to read fic­tion. Take a pop­u­lar book and read it through once. Then go back, read it again, but this time take notes. List the nuances, twists, and sto­ry­lines that grabbed you. And why.

In other words, try to look beyond the story. Pin­point where cer­tain char­ac­ters, ideas, and plot twists were intro­duced in spe­cific loca­tions of the book. And see how they relate to the whole plot. Also, pay atten­tion to the flow and the intensity.

Is there a crescendo? Are there small val­leys along the way until you reach the summit?

What do I mean by “small val­leys?” Copy should build on the reader’s intrin­sic curios­ity. But it needs to do so mul­ti­ple times through­out. In fact, incor­po­rate what copy­writer David Garfinkel once told me are called “nested loops.”

A nested loop is an NLP (i.e., neuro-​​linguistic pro­gram­ming) term. It means, you start by intro­duc­ing an idea (you “open the loop”), but before you com­plete it you intro­duce another idea, until later where you fin­ish the idea and “close the loop.”

And guess what? Peo­ple will read every sin­gle word, they will do so more intently and intensely, and they will remem­ber more what is being said within the loop.

Within the nested loop is there­fore a great place to insert a key idea, a crit­i­cal point, or an impor­tant ben­e­fit you want to drive home and peo­ple to remember.

Why are “nested loops” so powerful?

In 1927, Bluma Zeigar­nik, one of the early con­trib­u­tors to Gestalt Psy­chol­ogy, noticed some­thing pecu­liar after observ­ing restau­rant wait­ers and wait­resses, who seemed to mem­o­rize their cus­tomers’ orders and for­get them once the food was served.

In other words, the incom­plete task cre­ated a cer­tain ten­sion, a cer­tain dis­com­fort or uneasi­ness, that caused the brain to “hook” onto the unfin­ished task until it was done.

So Zeigar­nik con­cluded that peo­ple remem­ber unfin­ished tasks bet­ter than they do fin­ished ones. And the rea­son is, humans have an intrin­sic need for clo­sure. We get a cer­tain feel­ing of dis­con­cert­ed­ness when some­thing is left unfinished.

Called the “Zeigar­nik Effect,” the ten­sion it cre­ates not only forces us to remem­ber inter­rupted tasks, but also pushes our curios­ity to an almost excru­ci­at­ing level.

As a result, we pas­sion­ately attempt to relieve the ten­sion cre­ated by incom­plete tasks, and often go to great lengths to do so. In copy­writ­ing par­tic­u­larly, this ten­sion forces us to read, and to read more intently, des­per­ately search­ing for the rest of the information.

For exam­ple, have you ever watched the news, where they begin with the following:

“Tonight, Hol­ly­wood super­star escapes blaz­ing fire while film­ing her new mega-​​budget movie. More on that later. But first…”

That story aroused your curios­ity, so you remain glued to your TV set until they air it — often, at the end of the show! Now, did they do this inten­tion­ally? Of course. They forced you to watch the entire show — and, of course, all of the com­mer­cials in between.

Look at all the TV shows that keep you hang­ing with each show to the next. (Look at the hit show “24” as a per­fect exam­ple.) Even com­mer­cials use this strat­egy bril­liantly. (Remem­ber the “Taster’s Choice” soap-​​opera-​​like series?)

Keep in mind, once you close the loop, you release the ten­sion and your audience’s con­cen­tra­tion goes down. That’s why you want to use mul­ti­ple nested loops through­out the copy. Because after the cli­max, you stand a great chance to lose your reader.

(Take the show “Dal­las” in the 80’s with the famous “Who Shot J.R.?” plot. After the show’s cul­mi­na­tion when they finally revealed who did it, rat­ings dropped dramatically.)

There­fore, insert mul­ti­ple nested loops to not only keep the reader read­ing but also to build on the reader’s level of con­cen­tra­tion until the very end. I often include dou­ble and even triple nested loops, i.e., loops inside other loops, within my copy.

That way, you can keep them hang­ing until to every word until the very end…

… Until, that is, they buy your product!

About the Author

Last 5 Posts By Michel Fortin

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  • Michel, I wish I could have been there.

    Your article reminds me of the old timers back home and how great they were at telling stories. We would sit around the table, or out in their shed or workshop and listen as they told stories of when they were a kid.

    One guy would even tell them in chapters. He'd go on for about a half hour and then get distracted. Next time we went there he would pick up where he left off. Sad thing is, he passed away before finishing one of his stories... LOL. Never did get to hear the punch line.

    Anyway, excellemt article. I've added it to my ever-expanding swipe file. Keep 'em coming!
  • This concept of "telling a story" is definitely a winning strategy in marketing. Included here would be the liberal use of testimonials and how effective they are in telling many "little" stories from satisfied customers.
  • If you want an excellent example of applying the Zeigarnik effect, which Mark Joyner talked about, is his own salesletter at

    http://www.markjoynerinc.com/

    Read it. It's amazing stuff!
  • Excellent points as usual.. in learning from infomercials, for nested loops they use what are called "holders" ...

    as in first clip is: "more on how the amazing new ... can help you ... in just a minute, but first here's something else you've got to see to believe..."...

    then a new benefit, new testimonial and new product demonstration ..

    then a closer for the loop "and now back to how the .. can .. for you.. in just minutes ... see how easy it is to ... "..

    then of course the CTA for that pod .. then on to the next pod.. (segment of infomercial)..

    Great points Michel re book and tv examples... it's all about keeping them engaged and getting the curiosity level so high they have to see the resolution ... unfinished compelling thoughts and hooks are great for keeping the pitch alive..

    ken calhoun
  • Rolf Klaudiussen
    Michel, great article!

    Would it be possible to get a peek at the copy you wrote for the stock trader who underwent surgery?

    Yeah, keep 'em coming!

    Rolf Klaudiussen
  • Unfortunately, I can't. The copy was rejected by the client who objected to this approach. (No, not because the story was untrue, since it was true. But because it was too aggressive for him.)

    It was a bad decision, I believe, and one many marketers make. Gary Halbert said it best: "Don't worry about offending the dogs when you're trying to selling the foxes."
  • Hi, Michael ...

    Great article about creating nested loops in copy writing.

    I am trained at the Master's level in NLP (NeuroLinguistics Programming) and the same concept is used by NLP trainers/practitioners in professional speaking.

    We use nested metaphors/stories to feed the main message of our talk directly to the subsconscious mind (where there is no resistence) ... which means much more rapid change in the individual.

    And, like you said, the subsconscious mind will find the "lesson" and make the linkages when there is no closure.

    Don't ask me why but I never thought about using that nested loop concept to sales copy. I use many other NLP techniques in copy writing, but not that one.

    Thanks for open up my marketing eyes :)).

    Warmly,
    Denise Corcoran
    The Empowered Business (tm)
  • In the radio business, we called it a "tease"... and the master of the tease was (and still is) Casey Casum.

    How many of us have hung on through the commercials because Casey said, "Comin' up, the rock star who just can't get enough green M&M's... and the crazy way she likes to use them... when we return to the countdown..."

    Good article, Michel.
  • As I read your article, I was reminded of reading Dean Koontz's books.

    I often plowed through them—not because the stories or characters were that good—but because Koontz kept jumping around between three or four different stories... and I just HAD to keep reading to find out what happened next!
  • joseph batoma
    i just like it and would like to be part of this.
  • Bob
    Great Stuff! I can see I have a lot tolearn about writing copy. I see the flow you talk about as I read the affiliate program copy. I think my sales copy is too choppy-needs more ebb and flow with the nested loop idea.

    Thanks for a great blog.

    Bob
  • George
    Good Evening,Mike

    This is my first time, so please, be gentle...

    Yes, I did experience a climax - of sorts. I ran screaming from the room in complete and utter frustration!

    You provided me with yet ANOTHER revelation about the black art of Copywriting. Having recently enrolled in a course with ****, read through their preliminary 'Now - get Started', I managed to write a dozen pages of my first spec assignment.

    Then, of course, I started looking on the web and in bookshops for more information on copywriting. This has proved to be my greatest stumbling block! Every time I read some new insight on "Killer Copy", I'd rush back to my draft. In despair, I'd realise I've been doing it all wrong and no-one with any sense would read past the first line. Re-do. Again.

    Find another article: same story - I'm a complete twit! Why couldn't I see that long copy was better than short copy, as revealed in Secret# 43. Or was it the other way around - as revealed in Secret# 72?

    Somewhere out there, MUST lie the ULTIMATE SECRET SECRET SECRET of TRULY effective copywriting. Surely, the man with the smug, smiling face who has made gazillions from copywriting MUST know THE SECRET! Why else would he smile? Is he off to the Bank? Yes. With my money.

    After re-write #27, I'm almost ready to submit. No, not my copy, but to radical brain surgery. I've booked in for my "F'ree" Trial Lobotomy. Satisfaction guaranteed - if you pay $39.95 for the full transplant - and can remember to ask for your refund.

    A definitive, ultimate answer is needed NOW!

    When I'm in the nursing home, being fed a steak & 3 vegetables through a straw, will be too late. Unless the nurse knows the secret.

    There must be someone out there who can tell me where to find the Ultimate Secret Secret Secret! Give me your mailing address and I'll send you an arm and a leg. Not necessarily mine, as I still need them, but you get the drift....

    My trial lobotomy can wait for a day or two, I think, just in case someone out there has the answer. I continue to live in hope.
  • I love this article, Michel.

    Here's a link to Gary Halbert's newsletter in which he talks about the value of a great hook and uses the Enquirer as an example.

    From his "Boron" series:
    http://www.thegaryhalbertletter.com/Boron/TChapter5.htm

    I think it's a valuable addition to Michel's article.

    Peace,

    - JS
  • This post reminds me of the famous wall street journal sales letter, where the writer wrote about a story of two men who graduated from the same class but ended up at different success levels.
  • I can't believe how valid and perfect this post is for 2009 and beyond...

    Had no clue it was written a few years ago :)

    “Zeigarnik Effect.”?

    I love it... it's like you're spicing up the meal without "killing" it.. lol
  • @Codrut Turcanu - Yup, it was written in 2005. I needed to update it, but it's still true today as it was back then.
  • Thanks for that post. It was very interesting
  • I can't believe you replied that fast, amazing!

    Just learned today that updating the content is a cool way to resuscitate ones blog, great.
  • @Codrut Turcanu - Yep, updating old blog posts is a great way to recycle them and create new traffic.

    Here's a neat tip I use...

    I have a spreadsheet of all my blog posts. I pull out the "staple" posts (posts that are evergreen or can be updated). Each week, I visit one, update it, do an email broadcast about the update, and add it to my autoresponder cycle for this blog. My autoresponder has over 100 days worth of these "blog updates" and keeps driving traffic back to my blog.

    Another important point is to NOT have dates on your posts. Sure, you can have them listed chronologically in the archives, but with evergreen/staple posts, dates are unimportant and can even make them look less relevant and deter readers, even though they are still relevant.

    Just a thought.
  • yeah, you're right!

    hey, that's a neat strategy, but 90% of the bloggers out there
    don't know it exist, or how to do it themselves.

    a great info-product idea, want we co-author such? :)

    btw, is there any plugin you're using for not showing up
    the date in your posts for such "evergreen" tips?

    I'll try this myself ASAP.
  • Hi Michel,

    Very many thanks for your article. It is a good hook itself. Any fiction, off the top of your head, that comes with a mix of mission, serious but still fun, punchy (however you call it), and yet has affection for the characters?

    Cheers!

    Jesucita
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