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How I Broke Into Copywriting

Michel Fortin circa 1992My last post, where a disgruntled copywriter demanded “the truth” about creating wealth in copywriting, inspired copywriter Andrew Cavanagh to share the story of his beginnings on my forum:

“Here’s how I made my first ‘money’ in copywriting.”

Then one by one, other copywriters started adding their own. The responses were nothing short of amazing!

Many of the stories show that there’s indeed hope. They also show that we were all struggling copywriters once, too. And we didn’t all become overnight millionaires with million-dollar clients, as “Chuck,” the disillusioned copywriter, postulated.

I loved it so much that I posted my own story. I’ve decided to share it with you here. (By the way, the picture at the top is of me, circa 1991. A lot thinner, with glasses, and a lot more hair!) Anyway, here is my story…


When I first started out, I was actually a salesperson. And the worst part was, I hated prospecting. Especially since I had this excruciating fear of rejection. I still have it.

(If you know me, then you know about the story of my alcoholic father and how my fear was the result of years of him telling me I would never amount to much. But I digress.)

I accidentally stumbled onto copywriting not by chance or by education, but by desperation.

You see, I was working on strict commissions. I was a licensed insurance salesman at the time. I dove into sales in order to fight my fears head-on. I also had a young family to support.

So I thought that the pressure would help kick me into gear. But I was doing so poorly that my family and I had to eat 25-cent ramen noodle packages for months!

Eventually, I was forced to declare bankruptcy at 21 years old. In fact, I remember that time like it was yesterday — the humiliation and the hurt I felt is indescribable.

In a matter of days, the car company repo’ed my car, the landlord evicted us from our home, and my wife at the time took our daughter and left.

I was desperate to make money. I had to find a way to get people to listen to my presentation. So I tried my hand at writing letters that I could mail out to see if anyone would be willing to set an appointment with me to hear my “pitch.”

That way, I no longer had to be rejected.

(It didn’t work at first. I tried several times and I was about to give up a number of times, too.)

Then, things “clicked.”

I later became the top salesperson for this insurance company for about eight months in a row. In all of Canada!

Problem is, I hated my job. I hated it because I had a poor territory (salespeople were assigned territories), and this was back in the old days when insurance agents also had to visit every single client each month to collect their premiums.

(My territory was so poor, some paid their premiums with empty beer bottles!)

So I moved on.

Eventually, I found a job as a consultant for a hair restoration company. Some of their services included hair transplants and surgery, with a doctor on staff.

My main job was as a patient advocate, where I consulted clients on the appropriate hair restoration method for them. I was paid a very small base salary but with commissions.

Part of my job, among others (and similar to what I did in the insurance biz), was to help increase appointments of consultations with prospects.

That included writing copy for direct mail pieces, display ads in newspapers (with dense copy), information packages, and even infomercial scripts. Which is why I liked the job. I didn’t have to do any prospecting.

You see, the way it works is that people first read the ad or see the infomercial on TV, and then they request a free information kit to be mailed to them. If the client was interested, they would call to book a consultation with me.

During my first year, I noticed something peculiar.

I noticed that the company had boxes upon boxes in storage, which contained several years worth of filled-out “consultation forms.”

Before a consultation, prospects would have to fill out a form (e.g., asking about their health, medical history, other forms of hair replacement tried, etc). If a prospect went ahead and bought, a client file was created.

But if they didn’t, I would do some phone follow-up. And if that didn’t work either, their consult form was simply filed away in those storage boxes.

That’s when a lightbulb lit up in my head.

I asked my employer to buy a computer (the only person who had a computer at the time was the accountant!), hire a data entry clerk (from a temp-help agency), and create a database of all these people who didn’t take action.

Next, I wrote a direct mail piece, which made a limited-time offer.

The direct mail touted some new hair replacement procedure that looked a lot more natural than its predecessor, as well as new advancements in the field of cosmetic surgery that were introduced since their last consultation.

That’s when things started to explode! I don’t remember the exact number, but this little direct mail campaign resulted in over a million dollars in sales.

(Keep in mind, the price range for hair restoration solutions ranged anywhere between $2,000 to $20,000, particularly in the case of hair transplants.)

I even remember on the last week of the promotion, there was a lineup outside the waiting room of people wanting to get a consultation before the promotion ended. I was obviously ecstatic. In fact, it was also my highest grossing week in terms of commissions. (It was around $7,000 Canadian.)

Since then, we repeated this feat several times. Many of my dense-copy display ads would get a ton of new clients and patients, and I was doing quite well.

My base salary? $22,000 a year.

(But I made a lot more than that in commissions!)

Now, over the period of a few years, this company grew by leaps and bounds. I would say mostly because of my help. (Although, I must admit that my employer at the time, who was also my mentor, was a brilliant salesperson, too.)

As the company grew, opening several franchises across North America, I was tasked with the job of hiring and training salespeople in them, and consulting their owners (including doctors on staff) on how to market themselves.

And yes, that included copywriting, too.

My employer flew me to almost every major city to conduct these trainings.

Here’s the problem.

While I’m on the road training other people about marketing and consulting, I wasn’t selling. So my income went back down to $22,000. I was getting worried.

He had hired another consultant to take my place, so I couldn’t go back to selling. But I was working really hard while the company made a ton of money. “There’s got to be something better than this,” I kept saying to myself.

So I approached my employer and asked for a raise. After much back-and-forth over several weeks, one day I was called into the meeting room. The office manager then said to me, “You’re doing fine work, Michel.”

“Oh, great,” I said to myself. “I can feel something good is going to happen!”

She said, “I know you’ve been working hard training all these franchises while not making any commissions like you used to. We want to give you a raise for your hard work and dedication.”

“Your new salary will be increased as of today by…

(I was grinning with anticipation.)

“… An extra $3,000.”

I said, “Oh, $3,000 a month! Great!”

“No, no,” she said, “your new annual salary is now $25,000.”

“Huh?” I was so disappointed. And don’t forget, those are Canadian dollars. (In the early 90’s, $25,000 was worth about $17,000 US.)

As you can imagine, I was also furious. And with every protest I made, they gave me a different reason as to why they couldn’t “afford” to raise it more.

So I quit the very next month.

It was the best decision I ever made.

I went freelance, and shortly thereafter created a company called “The Success Doctor.” (I specialized in doctors since I gained a lot of experience in that field. So the name implied “I help doctors become successful.”)

I wasn’t doing too bad. But I was still eking out a meager living charging anywhere between $100 to $500 per copywriting project. (My clients at the time were primarily local doctors.)

But some of them did work really well. My first royalty arrangement was while working for a hair transplant doctor in Toronto. I was getting paid a salary plus commissions plus a percentage of the clinic’s profits.

One day, while working for one doctor, a sales rep came to the clinic selling advertising space on this thing called “the world wide web.” Their services included a web page and a listing in their directory.

My curiosity was piqued.

You see, part of my job as a marketing consultant was writing copy in different media to get exposure for my clients. I was a big fan of the yellow pages. So this seemed like a natural complement.

Plus, since a lot of people saw our TV infomercials but failed to call for our information kit, it made perfect sense to be in as many places as possible when they finally did decide to do something about their hairloss.

Over time, I worked with other types of cosmetic surgeons. Then other types of doctors (e.g., dentists, chiropractors, acupuncturists, physiotherapists, etc). Then other types of professionals and service providers.

But as a result of that one sales rep’s presentation (which sold me on having a presence on the world wide web), I decided that I should have a website for myself, promoting my freelance work.

So I signed up on Geocities in the mid-90’s and created my first website. It was nothing to sneeze at. It was just a simple, brochure-like web page, with contact information. (It was only later that I registered “SuccessDoctor.com.”)

The result? Nothing. Not a single sale.

Years before, however, I wrote a booklet called “The 10 Commandements of Power Positioning.” I used it as a way to get clients to hire me offline — the report was much like a salesletter in disguise. And it worked quite well.

So going online, I decided to digitize my report and offer it for free, especially if people joined my email list. (As far as I can tell, I was one of the first ones to do this way back then. At least in the freelance marketing or copywriting business.)


I started with some article marketing. It worked well. But the day my traffic and business really exploded was when I decided to let other people pass that booklet around.

As a result of that little book, my site was bombarded with quote requests.

I was doing some salesletters and web page copy for as little as $300-$2,000 each. Mind you, I also did a lot of free ones at the time only to get my name out there and start building my portfolio. I also bartered a lot.

That’s when things started moving very quickly.

It was late 1998, and I made a bartering deal for a well-known marketer. I did his long web copy for just $2,000 in exchange for getting referrals from him and for publishing my articles to his list, which was part of our arrangement.

And the rest, as they say, is history.

Bottom line, it does take work. And there’s no such thing as “overnight riches.” Thinking that this happens when you first start out as a new copywriter is an illusion. It took me the better part of 20 years to get to where I am today.

However, with so much training and information available, it shouldn’t take that long for anyone with enough gumption, bouncebackability, and the right attitude to get there.

It may have taken me 20 years. But knowing what I now know, I can safely say that, if I were to lose everything once again, even overnight, I can easily make it all back — and then some — and do it in a lot less time.

To echo something my friend the late, great Gary Halbert once said, “If you’re a good copywriter, there’s no reason why you should be starving.”

There you have it!

If you want to read other stories from other top copywriters (and some of them are pretty amazing), you really should check out the thread on my forum.

Now let me ask you, what’s YOUR story?

About the Author

Michel Fortin is a direct response copywriter, author, speaker, consultant, and CEO of The Success Doctor, Inc. Visit his blog and signup free to get tested conversion strategies and response-boosting tips by email, along with blog updates, news, and more! Go now to http://www.michelfortin.com.

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11 Replies to “How I Broke Into Copywriting”

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  1. From Michel Fortin Just Asked How I Got Started… » Copywriting Tips, Maximize Internet Advertising

    [...] for signing up. Visit this link and you’ll see what I mean. Thanks for visiting!…actually he asked the question on his blog to all his copywriting [...]

    Source Website April 5th, 2008

  2. From How to Negotiate Better Copywriting Fees | The Michel Fortin Blog

    [...] wants to build his own freelance copywriting business. When he read that I wrote copy for free when I started my career as a copywriter, he asked me about doing the same: “Mike, my friends have a very small [...]

    Source Website April 16th, 2008

Comments

  1. MyAvatars 0.2

    From Mark David

    Too good an advisory article

    Author's Website April 5th, 2008

  2. MyAvatars 0.2

    From Sarvar

    Great! It shows the aspiring copywriters that to be a great success we must believe in our abilities and have enough confidence to conquer ourselves so that whatever obstacles come in the way we have the guts to overcome them to become a success.

    Thanks,

    Sarvar

    Author's Website April 5th, 2008

  3. MyAvatars 0.2

    From Art Derfall

    Thank you for the background information as to how you achieved your success. You were fortunate in finding a job that had a good product, a budget and support from a boss/mentor.

    There are many coaching programs being offered on the Internet. Some teach copywriting, others teach how you can market your product or profession better. A more difficult task is to find niches and market to those.

    I’ve always wondered (and welcome your comments):

    If someone had the choice of 4 or 6 years of college or taking the college tuition ($5,000 to $20,000) per year, and investing it in one or more coaching programs, would that be a better investment?

    I’ve learned more on the Internet about sales, marketing and copywriting than I ever learned in college (MBA a long time ago). My writing skills for my web site (more of a part-time income generator), and my main job - automobile sales (direct and Internet) are better than most, but aren’t making me a lot of money. Emails to generate an appointment are mainly “give me your best price”.

    I read everything I can about copywriting. I think the skills can be learned, and you don’t need to have been an English major. A career can be started working with local businesses.

    So the question…College vs. on-line and seminar training over the course of four years. If I was 18 or the parent of an 18 year old, where would my money be better spent? With you (and maybe one or two others), with a budget of $15,000 per year or at a college? Figure above average intelligence, hard working, no product of my own… basically me many years ago (pre-Internet).

    ART

    Author's Website April 5th, 2008

  4. MyAvatars 0.2

    From Michel Fortin

    @Art:

    I’m not a person who believes that college education is a bad thing. I believe in education, regardless of how it is acquired. Plus, I taught college, too. (I taught marketing and professional selling. Mind you, it was a community college, not a University.)

    What I liked about the college where I taught was the fact that the teachers were chosen not because they had a formal education in, well, education, but because they were experts in their given fields.

    Meaning, they knew what they were talking about. And the college’s mission was to teach their students from real-world experience, not just textbooks.

    The question boils down to, what are your goals?

    If you want a career, choose formal education. But if you want to start a business, have more flexibility in how you earn your money, and learn how to do it faster and more effectively, the answer is definitely coaching.

    Why? Because nothing beats current, real-world experience from someone who’s been where you are and is where you want to be. The book “Think And Grow Rich” comes to mind.

    Many of the most successful people had no or little education. But that doesn’t preclude it. It doesn’t mean, “You don’t need education to succeed” or that “a college education is a bad investment.”

    While one denominator for many successful people is the fact that they had little to no formal education, the more common denominator is the fact that they had the right attitude, did the work, and still got an education — whether that’s formal or street-wise education.

    But given the choice between the two, I would definitely vote for coaching as the better investment. Because the former doesn’t guarantee you will get a job, while the latter guarantees that you will have the tools to earn a living.

    My 3 cents, anyway.

    Suffice it to say, it’s not where you got the education that’s important. It’s what you do with it.

    Author's Website April 5th, 2008

  5. MyAvatars 0.2

    From Brian Potter

    Oh I remember it well, sitting outside the first cold call that I ever did as a Sales Rep trying to drum up the courage to get out of the car and go on in…nightmare! As you say you’ve got to hit it head on if you are going to make some commision and I had that young family too back in those days.

    We had areas of our own to cover too with not so easy going Area Managers always looking for more. Hit 100% of your target great stuff but then what about next year? Oh then you gotta make 105%!!!
    Stuck with it for 26 years but can’t say I ever really got to enjoy it!

    I’m still even now searching for that break you eventually made, maybe one day!

    This internet marketing facinates me as success seems so reachable to the everyday man in the street but what is really needed is to be mentored by the pioneers but only those who have already seen success it seems to me are the ones who can afford the fees.

    The rest of us? Well one day our ship might come!

    Author's Website April 5th, 2008

  6. MyAvatars 0.2

    From Peter Lawless

    Great article, however it was quite long and I was curious to know if you subscribed to the 7 second rule?

    Author's Website April 5th, 2008

  7. MyAvatars 0.2

    From Kevin Francis

    Michel,

    Wonderful post to follow up the great advice in the previous post. I’ve always found your story inspiring and this post filled in a number of things I wasn’t aware of before.

    For myself, I came to copywriting and direct response marketing as something of a second career. I’d worked in banking for over 20 years and then was laid off in 2004 as part of a round of cost cutting. I decided it was time for a change and went to work for someone I knew who had a sales training business and needed someone to market the business. I quickly realised that copywriting was an essential part of that and nobody else stepped forward so by default I became a copywriter!

    My first “freelance” job came a few months later writing a letter for a friend I’d met on a Jay Abraham, Stephen Pierce, Rich Schefren course. He paid me $500 (Australian dollars) and he must have been fairly happy as he paid me a further $500 when sales started coming in. Michel, you actually helped me out on that letter with a “mini critique” on a call. Gee, it was a hard way to make $500 but I got a big thrill when I got that first cheque!

    BTW Michel, you probably don’t remember this, but I ran into you in Detroit at a Stephen Pirerce event in 2005 and you very generously spent a good 15 minutes sharing your wisdom and advice. There was more value in that 15 minutes than in some of the presentations at the event! Thank you!

    Anyway, after 3 years or so of working for someone else I took the plunge last July and went out on my own as a freelancer. I had a couple of referrals to get me started and so far I’m holding my own. I’m not where I want to be just yet but I can see the path forward with the help and advice of people like yourself.

    Thanks again for what you generously provide here.

    Kevin Francis

    Author's Website April 5th, 2008

  8. MyAvatars 0.2

    From lawton chiles

    Michel, great article and reminds me of how I started, struggling and still fighting to succeed. I wonder though, I wanted to write an e-book, but since then I was writing about headline tactics, call to action, etc, you know, the basics. But I don’t really think this is what my audience wants to hear, they want inspirational, how-to, so any suggestions would be great.

    Author's Website April 7th, 2008

  9. MyAvatars 0.2

    From Ross

    Hi Michel,

    I also believe in education and you’re right. It’s always on the students how they receive the teachings and how they will incorporate the knowledge they get in the real world. Sometimes people are not able to pursue their goals and goes to unemployment. I’m not saying that unemployment is a bad thing but rather people goes in indirect way so achieving what they want will take some time.

    Anyway, thanks for sharing.

    Regards,

    Ross

    Author's Website April 8th, 2008

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