Copywriting the 80/20 Way

Vilfredo ParetoWriting copy seems to bring out the perfectionist in everyone. It doesn’t seem to matter if you’re writing a short letter, long letter, emails, or anything else. Before you publish your copy for the whole world to see, you want to make sure every word is perfect.

Such careful attention is a good thing. Making a sale is a fragile process. Sometimes a single word can make or break your promotion.

Let me give you a real example.

I once wrote dozens of Google AdWords ads for the homeschooling company I used to work for. In one test, I used the phrase “no sweat” in the body of the ad and pitted it against the phrase “no problem.” Every word was the same in each ad.

Which Ad Won?

In a market dominated by 30- and 40-something moms, the word “sweat” was a big turn-off. And so the ad that used the word “problem” instead received more than three times as many clicks. All from a single word that didn’t even appear in the headline.

Had I not conducted the test, I would have never known the outcome.

Here’s why I bother to share this with you in the first place:

Testing trumps perfectionism every time.

You can spend hours polishing copy. You can put in every ounce of effort you possibly can. You can be a perfectionist with a capitol “P.” And you’ll still never get the results that are possible with split-testing.

The 80/20 Rule

With the recent popularity of The 4-Hour Workweek by Timothy Ferriss, you’ve probably heard about the 80/20 Rule.

The concept was developed by an Italian economist named Vilfredo Pareto over 100 years ago.

But it was not until Rich Koch began publishing books about it in the 1990s that the concept really gained traction with business owners and independent professionals.

The 80/20 Rule is simple. It says 20% of inputs create 80% of outputs. Conversely, 80% of inputs create only 20% of outputs. For instance:

  • In a house that is carpeted, 20% of the carpet will get 80% of the wear.
  • On a blog, 20% of the blog posts will get 80% of the “reads.”
  • In a business, 20% of the customers will produce 80% of the revenue.

In anything you apply the 80/20 Rule to, you will find both great leverage and great waste.

How to Write Copy the 80/20 Way

Step #1: Write sales copy that is “good enough.”

Let’s assume for a moment that it takes you 20 hours of writing time to write a really strong sales letter. So 20 hours are 100% of the time you invest to write it.

Using the 80/20 Rule, we could say that it takes only four hours to get the letter 80% done. At the 80% level of completion, we might say that the letter is “good enough.” It is not a masterpiece, but it is at a point where it could be used.

Step #2: Split-test the elements that have the greatest impact.

Rather than relying on your own instincts and assumptions to complete the letter (and wasting an enormous amount of time and energy in the process), the next step is to split-test your “good enough” letter.

A split-test is like surveying your market. You give them a multiple choice survey with options a, b, and c. Then they tell you — by voting with their dollars — which “answer” is right.

Test the elements that have the greatest impact on conversion first (headline, opening paragraph, etc). All it takes is little bit of brain power to set everything up. After the test is running, your market will tell you exactly what it wants to hear.

This process, which relies heavily on the 80/20 Rule, is much faster, easier, and often more effective than the traditional method of writing copy (which is to simply write your “best” copy and let it ride).

To prove that the concept of 80/20 copywriting works, I’ve been trying it out with my own copy projects. Most recently, I applied it to a sales letter that sells a report about how to get copywriting clients.

The results?

That letter is converting at 5.97% even though I only spent about three hours to write the letter, code it, and set up the split-test.

Less Effort, Better Results

Writing copy the 80/20 way is about getting maximum results with minimum effort. It’s about doing more with less.

Don’t waste hours trying to create the “perfect” sales letter. Rather, write a letter that’s good enough. Then split-test it to success. Let the software do all the heavy lifting for you.

If you write all your own copy, give this approach a fair shot. I believe you’ll be pleased with the outcome.

If you would like to go even further, grab a copy of Richard Koch’s The 80/20 Principle. See how many things in your life you can improve — in addition to copywriting — by applying the 80/20 Rule.

Last 5 Posts by Ryan Healy

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This post was written on Thursday, September 27th, 2007. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
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  • Ryan,

    It is refreshing to see you are writing about ways to be more efficient in a copywriting business.

    As you know, that resonates at a deep level with me.

    I am going to track back this article. Good job Ryan. :)

    Joseph Ratliff
    Author of The Profitable Business Edge 2
  • Nice article Ryan!

    I completely agree. We all need to spend a little more time optimizing according to the 80/20 rule. Copywriting is a excellent place to start that process.

    Get something 80% "complete" in 20% of the time and get it out there under test. That will always be more efficient than striving for perfection (which is unattainable anyways).

    I'll be interested to see the take of "copywriters for hire" though. How many copywriters for hire would be willing to work like that with customers (ie: staying with the process through initial testing)? How many customers would be willing to work with a copywriter for hire who admittedly didn't give it their 100% (their 80% instead) and instead are willing to let the testing process work out the kinks and help with that (meaning giving multiple versions of at least some of the copy)?

    -James D. Brausch
  • James,

    As a copywriter who over delivers for my clients...it is totally natural for me to "stick with my client" through testing a marketing piece or campaign.

    On top of that...

    If you were my client, and I educated you on the value of testing instead of perfecting a marketing campaign...and the results potential that comes with it...wouldn't you be more willing to "get something out there" and refine it as long as I stuck with you during the process?

    (which really requires less time and effort for a good copywriter than you might think)

    Good discussion starter James. I love this stuff. :)
  • @Joseph and James:

    I totally agree, 100%. Ryan's article is powerful in so many ways.

    When I speak on copywriting at seminars, I tell people that, testing is not some added benefit or extra tool. Because, without testing, it's like letting non-buyers rob you blind. Here's how...

    Say you wrote a salesletter pulling in a measly 1%. But you're happy because 1% gives you a decent income. Let's say that this salesletter produces $5,000 a month on average. Everything is honky-dory.

    But, if you're like 99.9% of marketers out there who DON'T test, and if your salesletter has been "live" for a year (12 months), say, then every moment that goes by without testing is really LOSING you money.

    For example, you do a test and discover that a change in the headline resulted in a 2% conversion. Again, nothing to sneeze at. But 2% is still DOUBLE the previous 1% rate.

    Where's the problem? Most people will look at that and see that doubling their conversion rate in one test as a good thing. They're happy. And after a full year of NOT testing, and then seeing such a dramatic jump, they stop at that point. They think "doubling their conversion rate" is a good thing.

    It is, but this is where I digress. Sure, it's "better late than never." But the real way to look at it is as 1% of your market "stealing" money from you and has been for over a year.

    Take the above scenario: $5,000 a month equals to $60,000 for a year. You're not only making more money with testing. (As Ryan said, testing is not about making more money per se, it's about discovering what your market WANTS.)

    But also, you've allowed your market to rob you of $60,000.

    That's the kicker. Literally. They kick themselves when they fully realize how much money they left on the table all this time by not testing, or as Ryan said, by being a perfectionist.

    Something to think about.
  • Ryan,

    Thank you.

    The 80/20 rule is about every aspect of your life.

    Every single aspect of your life. Period.

    Thank you for such a down to earth example and application.

    I will share this article with my clients and my employee's.

    Be well,

    20/20 Ex - Hostage / Professional Visionary
    formerly known as John Wingert
    http://www.nlplive.com
  • To All,

    I concur with everything written above, but I have two questions:

    1. How do you know when you've hit 20% of how long it might take?

    2. Does that mean we only have to pay 20% of the copywriter's fee? :)

    I think Ryan may have invented "Bum Copywriting"!

    Cheers,
    Howard Tiano,
    The "IM OutSourcerer"
    http://www.OutsouceOuttakes.com
  • Thanks for this very readable article Ryan.

    @Michel,
    I have the feeling that large corporations are the sloppiest ones, when it comes to testing their sales messages on their Web sites. Especially, if "Internet" is not their core business. They rather spend big bucks $$$$ on "Web Design" agencies before the launch, launch it and forget it. If the sales are not high enough, they are likely to throw some extra money into all sorts of advertising channels. If they get a better targeted "crowd" to their Web site by that means, it might improve the conversion rate, but the potential of improving the copywriting by testing is left out almost completely. Corporate culture is one part of the problem.

    I have to confess that you "Americans" are ahead, when it comes to selling. You probably have heard the rather "old joke" about what a Japanese, a German, and an American guy would do with a great product. I save your blog from this one. :-)

    Have a nice weekend.
  • Thank you for all the comments so far. Means a lot. I was traveling back from a trip to Hawaii, which is why I hadn't commented yet. I haven't had Internet access for a couple of days.

    And James, I aim to find out the answers to your questions. ;-)
  • Hi Michel,
    You do have great contents here and thanks for visiting my blog! I know you are one of the top copywriter in the internet marketing arena, it is my honour to have you visit my blog!

    Regards
    Dave Wong
    http://www.SuccessEnroute.com
  • As a self-confessed perfectionist, I am going to take the '80/20' rule by the horns and apply it for more productivity and success – so thanks for posting this and the tip-off on Richard Koch's 'The 80/20 Principle'.
  • Hi Ryan:

    Great article (as usual). Inspiring. My "80%" is definitely spent crafting sales copy angles, when later test results will only send me back to the drawing board. Thanks for reminding me to save the woman hours for what really counts- test results!

    Hope you had a blast in Hawaii!

    Rebecca
  • Sounds like an equation worth trying.
  • If they get a better targeted "crowd" to their Web site by that means, it might improve the conversion rate, but the potential of improving the copywriting by testing is left out almost completely. Corporate culture is one part of the problem.
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